The straight answers.

Nothing. Browsing the directory and asking for a quote is free. You agree the price with the specialist and we add nothing on top.

Ask, every time, and ask for the certificate. What you want is garage-keepers legal liability cover, which protects a customer's car while it is in a shop's care; ordinary general liability often does not. The work is contracted between you and the shop. Fully Sorted is the introduction, not a party to it. Agree a value in writing before you hand over the keys on anything unusual.

Raise it with the specialist first. Most good shops fix their own mistakes. Then tell us, because a complaint goes on the directory record and affects whether they stay listed. We never hold your money, so your recourse is the contract you have with them and the review you leave.

No. A shop can reply to any review, in public, and that is all it can do. It cannot edit one, hide one or take one down. We step in only for things that are not reviews (abuse, spam, someone who was never a customer), and when we remove something we record why. A review section a business can curate is an advertisement.

Because one five-star review is not a 5.0 rating. We do not show an average until a shop has at least three reviews from owners. Below that you get the reviews themselves and no number.

Ten: pre-purchase inspection, enclosed transport, title and registration, service and mechanical work, body and paint, restoration, upholstery, detailing and paint correction, storage, and photography. Dealers and consignment shops have their own section.

Transport, inspection and photography work anywhere in the country. The trades that need someone standing next to your car we deepen city by city. If nobody is listed near you yet, tell us who should be and we will go and ask them.

That is what a pre-purchase inspection is for. Find an inspector near the car, not near you, and tell them up front you are remote so they photograph accordingly.

Nothing. The first 500 to join are founding members and the listing stays free for life. We may one day sell shops tools; nobody will ever pay for a better position in the directory.

For many shops we build a draft profile from public information and email the owner a link. It is not live until you approve it, and if you never answer it stays unpublished. If you would rather it came down, say so and it comes down the same day.

No. Shops, independents and mobile specialists all apply the same way and sit in the same directory. Where you work (workshop, mobile, remote) is a filter owners can use, not a category.

Directly by the customer. An enquiry reaches you by email with the car and the job described, and you quote and invoice the owner yourself. We are never in the middle.

Always. An enquiry is a lead, not an obligation. The one thing we ask is that you reply, because an unanswered enquiry makes the whole site look dead to the owner on the other end.

One fee, paid once, up front. You see the packages and prices at the last step of listing. The first 100 cars listed on the site are free. There is no auction clock, no bidding and no buyer's premium: you set an asking price and buyers contact you directly.

Yes. A dealer pays the same listing fee as a private owner, and every dealer listing is marked as one, with the dealership name and a note that documentation fees, tax and registration are set by the dealer. Dealers listing several cars can ask us about a package.

Yes, and it is the reason the two halves of this site sit together. Find an inspector near the car and have the report before you wire anything.

No. Buyer and seller agree their own payment method and the money never passes through us. For anything significant, use a licensed escrow company. Anyone who tells you Fully Sorted is holding funds for a car sale is not us.

The patterns repeat. Be wary of a buyer who agrees your price without negotiating, wants to overpay and have you refund the difference, insists on a shipping agent of their own, sends a cashier's check, or moves the conversation off-site immediately. Buying: never wire a deposit for a car nobody has seen, be suspicious of a price well under the market, and treat reluctance to get on a video call with the car as the answer. If it feels rushed, that is the pressure doing its job.

No. Buyers reach you through the site and you decide when to hand over a number. Your listing shows a city and state, never a street address.

Standard runs 30 days, Featured 60, Premium until the car sells. Edit anything from your dashboard, or pull it. The fee is one-time, so changing your mind never costs you again. When it sells, mark it sold; nothing further is owed.

A person does. Listings are checked for obvious misrepresentation before they appear. It is not an inspection and not a guarantee; it is a filter against the worst of what a marketplace attracts.

Published sources, cited inline, with disputed figures flagged rather than smoothed over. Owners send corrections and we make them. If you find a wrong production number, tell us.

No. Collector cars are not an investment product and nothing here is a recommendation. Buy the car because you want the car.

Please do. Private sales that never hit a public auction are some of the most useful information we get.

It is British. A sorted car is one whose faults have been chased down and fixed properly rather than bodged or ignored. It starts on the button, the gauge sits where it should, nothing weeps onto the garage floor. Not restored, not concours: just right. Getting a car there usually takes several different specialists, which is what this site is for.

Car sellers pay a one-time listing fee. Parts, memorabilia and artwork listings cost a small fee each once the board's first 100 free listings are gone. Some links in the Shop are affiliate links. That is it today. Anything new is posted on the trust page before it starts, and shops never pay for position.

You shouldn't, entirely. What we can offer is that the person behind this has spent twenty-five years in the collector car business, that we say plainly where the product is thin, and that everything on this page is checkable. Start with something small and decide from there.

We use it to run the service and nothing else. We don't sell personal information, and we don't hand your contact details to anyone you haven't chosen to contact.